Restaurants & hospitality
Run the service. We’ll staff the back office.
Hospitality margins are thin and the admin never stops: supplier invoices, payroll, bookings, reviews, and social feeds — all after close. A dedicated remote professional takes that load full-time, working only for your operation.
At a glance
- Who this is for: independent restaurants, groups, cafes, hotels, and hospitality operators.
- Most-hired roles: accountants & bookkeepers, virtual assistants, customer support, social media marketers.
- Model: full-time, contractually exclusive to your business; you interview and approve.
- Hours: overlap agreed to match service hours, including evening coverage.
Where the load goes
Roles hospitality operators hire first
Accountant / Bookkeeper
Daily takings reconciled against POS, supplier invoices processed, payroll prepared, food and labour cost reports on your schedule.
Virtual Assistant
Bookings and enquiries handled, rotas typed up, suppliers chased, inbox cleared — the office work that eats an owner’s evenings.
Guest Support
Reviews answered, reservation changes managed, delivery-platform issues resolved — in your tone, every day.
Social & Marketing
Menus, events, and daily specials that actually get posted — plus the ads and email lists you never had time for.
Common questions
Hospitality questions
Can a remote accountant work with restaurant systems?
Yes — candidates are matched to your stack. Xero, QuickBooks, and Sage are standard, and hires routinely reconcile POS exports from systems like Lightspeed, Square, or Toast against the books.
We’re busiest evenings and weekends. Does remote support fit that?
Working hours are agreed in the role brief. Many hospitality clients set afternoon-to-evening overlap so the day’s takings, bookings, and messages are handled while service runs.
Is one hire enough for a multi-site operation?
Often, for the books — a full-time dedicated accountant typically covers several sites. When the workload outgrows one person, we add the next hire on the same exclusive terms.
Tell us what’s drowning you
Describe your operation and the work that isn’t getting done. We’ll tell you honestly which role fixes it — usually within one business day.