Dedicated Virtual Assistants for Reliable Admin Execution

At a glance

• Role: dedicated full-time remote virtual assistants
• Typical scope: calendar, inbox and document administration, CRM, spreadsheet and database updates, supplier, customer or internal follow-up
• Monthly rate: from US$1,400/month, confirmed before interviews
• Model: SkilledCreatives is a management consultancy registered under ACRA activity 70201; we employ the offshore professional and the client directs day-to-day work
• Best first step: a narrow first-week work queue with examples of good output

What they own every week

• calendar, inbox and document administration
• CRM, spreadsheet and database updates
• supplier, customer or internal follow-up
• research, list building and basic reporting
• SOP updates and recurring task checklists

The practical value is steady execution: visible work, fewer loose ends, clearer handoffs and better information for the manager who owns the decision.

General Virtual Assistant – 2+ years

Representative profile only, not a promised named candidate: someone with hands-on virtual assistants experience, clear written updates, tool discipline and enough judgment to escalate exceptions instead of guessing.

Sample KPIs clients set

• admin queue cleared weekly
• records updated accurately
• follow-ups completed on time
• SOPs and checklists kept current

What we screen for

Every placement goes through a background check and medical check, without exception. We also screen for the role-specific skills below. If a client wants practical testing for this role, we run the specialised test the client requests and use it as part of the shortlist process. We screen for admin accuracy, written English, reliability, tool comfort, note quality, confidentiality and the ability to ask clarifying questions before moving ahead.

How onboarding works

Onboarding starts with a role brief: tools, working hours, examples of good output, review cadence, permissions and escalation rules. SkilledCreatives shortlists candidates, you interview the people you like, and the selected person starts as your dedicated full-time teammate. The first week should stay narrow and measurable before the scope expands.

Replacement / mis-hire policy

If the placement does not work out, we replace the person free, for as long as it takes, until the client is happy. There is no replacement window and no replacement limit. Headhunting and sourcing for the replacement are included, so there is no new search fee. There is also no fee while nobody is working: if a placement ends mid-month, we refund the unused days pro-rata. For example, if the client has paid for July and the person leaves on 15 July, we refund 16-31 July. This is not more risk than an internal hire, and it is a more generous replacement policy than any headhunter offers.

Who this suits, and who it does not suit

This suits owners with repeatable admin work and enough process to delegate. It does not suit a company hoping a general VA will independently define strategy, policies and priorities.

FAQ