Roles · E-commerce Specialists
Dedicated Ecommerce Specialists for Store Operations
A dedicated remote ecommerce specialist from SkilledCreatives is a full-time store operations professional who supports Shopify, Amazon, listings, inventory coordination, promotions, marketplace hygiene, and performance reporting. They work exclusively for one client, so your store routines are managed by someone who understands your products, catalogue, systems, and commercial calendar.
At a glance
- Model: full-time, employed by SkilledCreatives, contractually exclusive to your business.
- You approve: the role brief, the shortlist, and the final hire.
- Tools: Common tools include Shopify, Amazon Seller Central, Klaviyo, Google Analytics, Excel, and Google Sheets.
- Cost: one monthly rate, known before anyone is interviewed.
- Scope limit: This role supports ecommerce operations, but it does not replace a supply chain manager, finance lead, developer, marketplace lawyer, or senior merchandising strategist.
The work
What they own every week
Product Listing Updates
Create and maintain titles, descriptions, images, variants, attributes, pricing fields, and category details.
Marketplace Hygiene Checks
Review suppressed listings, content errors, policy flags, broken images, reviews, and catalogue issues.
Inventory Coordination Support
Track stock signals, replenishment notes, supplier updates, fulfilment issues, and backorder risks.
Promotion Setup Support
Prepare discount codes, sale pages, bundles, merchandising updates, and marketplace promotion details.
Store Performance Reporting
Summarise sales, conversion, traffic, stockouts, returns, and product-level changes for review.
Sample profile
Ecommerce Operations Specialist · 4+ years
A representative candidate may have maintained Shopify stores, Amazon catalogues, product launches, promotions, and operational reporting for growing online retailers. They are detail-oriented around listings, stock coordination, marketplace rules, and the small fixes that protect daily trading.
A representative example of the caliber on our bench — your actual shortlist is recruited against your specific brief.
Measuring success
Sample KPIs clients set
- Listings kept accurate
- Stock issues flagged
- Promotions launched correctly
Vetting before you meet anyone: skills assessment, structured behavioral interview, and background check. Read the full process on how it works.
Common questions
E-commerce Specialists — asked before hiring
Can they manage both Shopify and Amazon?
Yes, if your store needs both and the candidate has the right marketplace experience. We would screen for the platforms, catalogue complexity, and operational tasks before you interview.
Can they make inventory decisions?
They can track signals, prepare reports, chase supplier updates, and flag risks. Final purchasing and stock decisions should remain with your owner or operations lead.
Will they handle customer service too?
They can support operational replies tied to orders, listings, fulfilment, or product questions if that is part of the brief. A high-volume support inbox may need a dedicated customer service hire.
Find your e-commerce specialist
Tell us what the role needs to own. We come back with next steps — usually within one business day.